Citizens and representatives of legal persons can submit their requests, appeals and complaints to the Office of the President at 43 Kirova Street, Minsk from 8:00 to 17:00, Mon-Fri.
Appeals are accepted on a first-come, first-served basis.
The citizens must have identity documents. If you have already sent appeals or complaints to other organizations we recommend that you have the letters/answers from these organizations and other documents needed for the examination of your appeal.
In line with Articles 12, 13 of the Law of the Republic of Belarus “Concerning veterans”, disabled persons and veterans of the Great Patriotic War shall be received first.